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DIGITAL HUB

Digital hub: discover our flexible and versatile management platform

Digital Hub : Discover our flexible and versatile management platform

Claire B.
Claire B.

Web Writer

Table of Contents

Digital Hub : Discover our flexible and versatile management platform

An all-in-one solution to simplify your life in the hotel industry is now possible! At DirectStreams, we offer a high-performance tool that allows you to manage and use all the products sold to our customers.

Is this another high-tech platform that will prove difficult to use? Not at all! We can assure you that our products are easy-to-use. With just one training session, you can start managing your hotel’s administration from the Digital Hub platform. Digital hub

Furthermore, we want to make sure that our customers can configure the products they have licensed themselves. To take your hotels to the next level of autonomy with a wealth of content, wait no longer and call on the expertise of DirectStreams!

DS Digital Hub

Digital Hub : much more than an interface !

DirectStreams is proud to present a fluid, powerful and comprehensive platform: Digital Hub. This self-service Cloud content management platform (CMS) is centralized and flexible to the styles of different hotels. Also, this tool is scalable allowing each hotel to build its ideal solution by selecting the services it wants to offer to its customers (Wi-Fi, Live TV, Streaming, VOD, BYOD …)

Looking to update all your interfaces in just a few clicks? It has never been easier! Each staff member can be in charge of a part of the configuration of a product. For example, one member of the team can administer the menus of the DSID graphical interface while another has the rights to modify the PDFs.

Propel your hotel by offering travelers the possibility to use streaming platforms such as Netflix, Prime Video, etc. from their hotel rooms and throughout the establishment.

Thanks to our offer, the stay of your customers will be much more pleasant with a powerful and accurate technology.

An intuitive and complete digital content management platform

DIRECTSREAMS DIGITAL HUB MULTI PROPERTIES

We provide a web platform that schematizes the management and publication of resources (image, audio, video, pdf, slideshow, etc.) grouped to a single pole or part of your establishment. There is no size limit for the different media contents.

In short, the Digital Hub is an efficient system that simplifies your work for a suite or for common areas.

This platform allows simultaneous management of multiple accounts and user levels (Administrator, Personalization, Support…)

 

 

Support from DirectStreams to customize your customers' interface

As an expert in the hotel industry and digital experience, we help you to realize your projects by suggesting services in rooms and common areas for an excellent quality of digital content distribution (voice, video, internet).

Personalization + autonomy = successful interface!

And to top it all off, it is possible to simply duplicate TV interfaces from one hotel to another.

That’s why working with DirectStreams means opting for unparalleled creativity and know-how.

  • We provide design and support throughout the project
  • Your customers will be satisfied with the quality and reliability of the connectors
  • Innovative solutions to stay in the competition
  • Multimedia tools at the forefront of technology

Ask us for a demonstration, we will be happy to show you our Digital Hub platform and its different features.

How does our platform work ?

To get started on our Digital Hub, using Google Chrome as your browser is essential for proper operation of the medium. You can connect to it from anywhere.

Note that the Digital Hub allows you to manage several accounts and user levels simultaneously (Administrator, Customization, Support…)

 

1- Go to the link provided by DirectStreams

2- Enter your username and password

3- Set your password “forgot your password”.

4- Browse the platform

 

To ensure optimal use of our service, a complete user guide is available from the Digital Hub.

Via the interface, you can directly send a message to all customers, modify the welcome page (movie, slideshow, music, message) or simply deactivate it.

What are the types of access ?

  • DirectStreams operates around global infrastructure administration and management of customers, partners, locations, products, licenses. This type of access can be split into access by technical teams (global infrastructure) and by business teams (customers, partners, locations, products, licenses).
  • Integrators manage the administration of local infrastructure
  • Customers control product administration (not being within the integrators’ business)
  • Various rights holders may have view-only access such as VOD content providers
The DIGITAL HUB

What sets Digital Hub apart ?

Our solution offers a range of services to support your infrastructure. To manage your administration, opt for an easy-to-use, fluid and aesthetic platform! Thanks to its rich content and interactivity, you will be able to offer your customers a unique platform, unequivocal content management and ease of use. Bet on both the quality and performance of our products!

Thanks to our technology, you will enjoy greater autonomy and will be able to organize the access rights for each individual profile as you see fit.

What is important to remember? Ease of use holds no secrets for you!

Digital Hub is customizable on the online back-office, a support team is ready to help you with any malfunction or technical question. 24/7, our teams are available to answer all your little worries.

Want to know more about our solution? Contact us now!

Our know-how at the service of your hotels

Categories
PAN WIFI

PAN (Private Area Network)

PAN (PRIVATE AREA NETWORK)

Frédéric D.

Frédéric D.

CTO

PAN (Private Area Network)

In a classic hotel Wi-Fi network, all user devices (visitors or guests) are usually connected to the same VLAN (Virtual Private Network). In order to preserve the confidentiality, security and anonymity of the users, it is then necessary to isolate the devices from each other so that they cannot communicate directly. This is the role of the “Client Isolation” function available on most access points. Communication from the devices to the Internet is managed by a centralized access controller. This access controller is located in the LMS for our solution.

PAN classic WIFI
The disadvantage of this architecture appears when you want to make other devices such as Apple TVs, Chromecast keys or other connected objects accessible to users' devices. Since they cannot be on the same VLAN due to isolation (Client Isolation), it is necessary to connect them to another VLAN. To prevent all devices from connecting at the same time, it is necessary to manage the allocation of the connected objects and to authenticate the user devices. This allocation and authentication is managed by the LMS, but is a bottleneck.
PAN CLASSIC WIFI DEVICES
The PAN, or "Private Area Network", allows access points to create several VLANs on the Wi-Fi network (one per room or one per guest), so that all the devices in the guest or room can communicate with each other but are always isolated from the devices of other users. The advantage of this architecture is the possibility to connect devices such as Apple TV, Chromecast keys or connected objects directly to the same "PAN". The devices of the PAN users can communicate directly with the latter without authentication and without allocation management, in the same way as in a domestic use. PANs can be seen as bubbles in which all devices (personal or hotel owned) associated with a room or guest are connected. In this architecture, access control to the Internet is no longer centralized but is distributed among the access points.
PAN WIFI

Our know-how at the service of your hotels

Categories
COVID

COVID-19 & BYOD (Bring Your Own Device)

COVID-19 & BYOD (Bring Your Own Device)

Sébastien L.

Sébastien L.

Chief Pre-Sales Officer

COVID-19 & BYOD (Bring Your Own Device)

In the face of the Covid-19 pandemic, which we have been facing since mid-March 2020, we give our full support and commitment to our hotel guests.

Today, May 11, 2020 is the first day of the deconfinement and many of our hotel customers have asked us to offer their guests access to hotel information and entertainment services from DirectStreams from their mobile devices (smartphone, tablet, …).

DirectStreams’ DSOne service portal responds positively to these requests and allows hotel guests to access information and entertainment on their mobile devices, such as smartphones and tablets:

  • The hotel information portal with up-to-date information provided by the hotel (e.g. COVID information, city maps, restaurant menu, …).
  • A chat module allowing to communicate easily and efficiently with the hotel staff, but also with other guests who wanted to be visible on the chat, or to interact with the chat rooms proposed by the hotel.
  • An access module to live TV channels on its mobile device
  • An integrated telephony module allowing you to use your smartphone instead of your room phone.
  • A reservation module for ordering products or services with direct delivery to the room or to another part of the hotel.

Our know-how at the service of your hotels